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PRODUCT SECURITY & CYBER RESILIENCE

Cyber Resilience Act

Securing a smarter energy future.

Explore our approach to the EU Cyber Resilience Act and help us protect connected energy products through coordinated vulnerability reporting.

OUR APPROACH

Cybersecurity throughout the product lifecycle.

  • Secure Development
  • Vulnerability Handling
  • Coordinated Response

The EU Cyber Resilience Act (CRA), Regulation (EU) 2024/2847, sets cybersecurity requirements for hardware and software with digital elements placed on the EU market. It covers product design and development, vulnerability handling and security maintenance.

For connected energy equipment, security is part of long-term reliability. TBEA Xi'an Electric Technology's CRA preparation builds on our information security management and secure product development practices, with a focus on inverter firmware, component visibility and incident reporting.

OUR PROGRESS

Building on recognised
security standards.

Our preparation connects information security management with secure industrial product development. IEC 62443-4-2 work remains in progress.

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    Achieved In Progress

    ISO/IEC 27001

    Information Security Management

    An established management framework for identifying, managing and improving information security practices.

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    Achieved In Progress

    IEC 62443-4-1

    Secure Product Development Lifecycle

    A foundation for product development security, including the processes used to handle security findings.

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    Achieved In Progress

    IEC 62443-4-2

    Technical Security Requirements

    Ongoing work on security requirements for industrial automation and control system components.

Certification applies to its stated scope. ISO/IEC 27001 or IEC 62443 certification alone does not establish CRA conformity; applicable requirements and harmonised standards must be assessed for the relevant product.

CRA Preparation Priorities

  • 01

    PSIRT Workflow

    Build on the IEC 62443-4-1 process to formalise a Product Security Incident Response Team and a clear channel for vulnerability reports.

  • 02

    Software Component Visibility

    Develop an automated software bill of materials (SBOM) pipeline for inverter firmware to identify open-source dependencies and vulnerabilities.

  • 03

    EU Reporting Coordination

    Prepare responsibilities and communication protocols for regulatory notifications through ENISA and the relevant national CSIRT.

KEY MILESTONES

The CRA at a glance.

A phased introduction sets the path from entry into force to reporting duties and the application of the main requirements.

  • 10 December 2024

    Entry into Force

    The Cyber Resilience Act enters into force across the European Union.

    REGULATORY FOUNDATION
  • 11 June 2026

    Conformity Assessment Bodies

    Provisions concerning the notification of conformity assessment bodies begin to apply.

    ASSESSMENT FRAMEWORK
  • 11 September 2026

    Reporting Obligations

    Mandatory reporting of actively exploited vulnerabilities and severe product security incidents applies.

    APPLICABLE
  • 11 December 2027

    Main Requirements Apply

    The principal CRA requirements for products with digital elements become applicable.

    NEXT MAJOR MILESTONE
  • 10 December 2024

    Entry into Force

    The Cyber Resilience Act enters into force across the European Union.

    REGULATORY FOUNDATION
  • 11 June 2026

    Conformity Assessment Bodies

    Provisions concerning the notification of conformity assessment bodies begin to apply.

    ASSESSMENT FRAMEWORK
  • 11 September 2026

    Reporting Obligations

    Mandatory reporting of actively exploited vulnerabilities and severe product security incidents applies.

    APPLICABLE
  • 11 December 2027

    Main Requirements Apply

    The principal CRA requirements for products with digital elements become applicable.

    NEXT MAJOR MILESTONE

CRA standardisation request M/606 includes 41 horizontal and product-specific standards. The applicable harmonised standards and their publication status should be checked against the current EU framework.

REGULATORY REPORTING

Prompt reporting.
Coordinated response.

For an actively exploited vulnerability, the CRA reporting clock starts when the manufacturer becomes aware of exploitation, before investigation or remediation is complete.

  • 24 hours

    Early Warning

    Notify the relevant authorities within 24 hours of awareness, with the initial available facts.

  • 72 hours

    Vulnerability Notification

    Provide the fuller notification within 72 hours of awareness, including available technical information.

  • 14 days

    Final Vulnerability Report

    Submit the final report no later than 14 days after a corrective or mitigating measure becomes available.

These are manufacturer-to-authority deadlines, rather than response promises to individual researchers. Severe incidents have the same 24-hour and 72-hour initial stages, with a final report within one month of the 72-hour notification.

COORDINATED VULNERABILITY HANDLING

Help us strengthen
product security.

Researchers, customers and partners can help identify potential security issues affecting our connected products. Clear technical information supports assessment and coordinated remediation.

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    Share Your Findings

    Identify the affected product and firmware, describe the issue and explain how it can be reproduced. Include evidence of potential impact where available.

    You may omit your name and e-mail. Providing an e-mail allows follow-up questions.

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    Assess & Investigate

    The PSIRT workflow is intended to support technical validation, assessment of affected versions and coordination with the relevant product teams.

    Include whether the issue is public or is known to be actively exploited.

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    Coordinate Remediation

    Security findings inform corrective measures, mitigation guidance and any applicable regulatory notifications. Coordinate disclosure to help protect affected users.

    Discuss disclosure timing with the responsible product security contact.

  • What should a vulnerability report include?

    • Product or service name, model, firmware or software version, and relevant configuration.

    • A clear description of the issue, prerequisites and steps to reproduce it.

    • Potential consequences and any evidence of active exploitation.

    • Whether the issue has already been disclosed publicly or assigned a CVE identifier.

    • Contact details for follow-up, if you wish to provide them.

  • How can research and disclosure be coordinated?

    Perform testing only on systems you own or are authorised to assess, comply with applicable law and avoid disrupting operational equipment. Minimise access to personal data and confidential information. Share findings privately with the responsible contact so remediation and disclosure can be coordinated.

    For operational assistance or a non-security fault, please use Technical Support .

  • How are EU regulatory notifications coordinated?

    The manufacturer submits applicable notifications through ENISA's Single Reporting Platform (SRP). An EU authorised representative may assist within a written mandate; the manufacturer's reporting duty remains. For a manufacturer without a main EU establishment, Article 14(7) determines the coordinating CSIRT using the following order.

    Priority Relevant EU Member State
    1. Authorised Representative Where the representative acting for the largest number of the manufacturer's products is established.
    2. Importer Where the importer placing the largest number of those products on the market is established.
    3. Distributor Where the distributor making the largest number of those products available is established.
    4. Users If the earlier criteria do not apply, where the largest number of users of those products is located.

    For Spain, ENISA lists INCIBE-CERT contacts for incident handling and vulnerability coordination. The coordinating authority must still be selected using the applicable CRA criteria.

    ENISA Reporting Guidance

CONTACT & REPORTING

Report a security vulnerability.

Prepare the details of a potential product security issue using the form. For the designated security-reporting contact, please contact our Technical Support team.

OFFICIAL CONTACT INFORMATION

Europe Head of After-Sales Service

Xin Li

This is the published technical support contact. Request the designated security-reporting channel before sharing sensitive vulnerability details.

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Share only what is necessary.

Avoid including passwords, private keys or personal customer data. Use an agreed secure channel for sensitive technical evidence.

Vulnerability Report

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